Jason Fried
Quotes by Jason Fried
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It's like when you're on hold and a recorded voice comes on telling you how much the company values you as a customer. Really? Then maybe you should hire some more support people so I don't have to wait thirty minutes to get help.
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What you do is what matters, not what you think or say or plan.
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What you do is what matters, not what you think or say or plan.
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It's like when you're on hold and a recorded voice comes on telling you how much the company values you as a customer. Really? Then maybe you should hire some more support people so I don't have to wait thirty minutes to get help.
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Meetings should be like salt - a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. Too much salt destroys a dish. Too many meetings destroy morale and motivation.
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Statistics rarely drive me. Feelings, intuition, and gut instinct do.
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By rationing in-person meetings, their stature is elevated to that of a rare treat. They become something to be savored, something special.
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Sustained exhaustion is not a rite of passage. It's a mark of stupidity.
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We like to bully deadlines. Pick on them; make fun of them; even spit on them sometimes. But what a terrible thing to do. Deadlines are actually our best friends.
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When you're short on sleep, you're short on patience. You're ruder to people, less tolerant, less understanding. It's harder to relate and to pay attention for sustained periods of time.
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To say that the grocery business is cutthroat would be a major understatement.
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You have to live with your decisions every day. Why live with one you're uneasy with? 'Because it'll make you money' is a common reply. But I don't think that's good enough.
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Great people want to work on things that matter. Inevitably, a great person working on imaginary work will turn into an unsatisfied person.
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The reality is that companies are full of things that are left unspoken. And even when they are out in the open, the CEO is almost always the last to know.
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I've found that nurturing untapped potential is far more exhilarating than finding someone who has already peaked.
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We've never much liked the idea of charging a participation tax, a phrase we coined to represent what it feels like when a software company charges you more money for each additional user. Participation taxes discourage usage across a company.
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The reality is, risk is variable. Those in the financial world know it.
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If you could taste words, most corporate websites, brochures, and sales materials would remind you of stale, soggy rice cakes: nearly calorie free, devoid of nutrition, and completely unsatisfying.
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I believe if you start a business with the intent of making it huge, you're already prioritizing the wrong thing. Size is important, but it's a byproduct of a whole bunch of other things that are worth way more of your mental energy - customers, service, quality.
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One of the secret benefits of using remote workers is that the work itself becomes the yardstick to judge someone's performance.
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